New PlayStation 4 Bug Reportedly Breaking Consoles

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In the past couple of years, we've seen a number of instances where mobile platforms, both iOS and Android, are hit with bugs where receiving a text message containing unique code or a specific character causes the app or even the whole device to crash.

Got a new message notification on PS4? You can circumvent this by checking all messages via PlayStation.com or the PlayStation App, or setting your PSN account privacy to restrict all incoming messages. There are reports buzzing around the internet, Reddit in particular, that PS4 owners are have their consoles soft-bricked via a bug that is sent through the Private Message system. One of the team members, though, did not face the problem, as their message settings were toggled to "Private" mode. Some cases are so severe that a factory reset becomes necessary to stabilise the console once again. A player from the other team used a dummy account to send the message and crashed my entire team.

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The simplest solution to prevent this from happening in future is to turn off messages from folks you don't know.

Reddit user iamnotacrazyperson said: Happened to me in RL too.

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KitGuru Says: Given that this messaging bug harms the integrity of competitive multiplayer on the PS4, Sony will need to fix this as soon as possible. From here, you can opt to receive messages from anyone, friends only, or nobody at all.

From a web browser, visit the PSN Privacy setting page, then sign in with your PS4 account credentials. Reports indicate that some PS4 consoles continue to operate unstably even after the message is deleted; in that instance a rebuild of the PS4 system database has been reported to fix any lingering issues.

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